Welcome to Suthergrey House Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The surgery's registration list is currently closed as of Monday 16th July 2018.
Applications can be made if an immediate family member is registered at the surgery.
Please contact PCSE (Primary Care Services England) if you require any information on registering with a different surgery in the area.
The Customer Support Centre is open from 8:00-17:00, Monday to Friday for all services.
Phone: 0333 014 2884
Email: please use the enquiry form https://pcse.england.nhs.uk/contact-us/
Post *: Primary Care Support England, PO Box 350, Darlington, DL1 9QN
We apologise for any inconvenience caused and thank you for your continued support.
GDPR (General Data Protection Regulation)
As of the 25th of May 2018 the GDPR (General Data Protection Regulation) law will be implemented.
We understand how important it is to keep your personal information safe and secure and we take this very seriously.
We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.
Find out more:
Suthergrey House Medical Centre Privacy Notice
The only website this Privacy Notice applies to is the Surgery's website. If you use a link to any other website from the Surgery's website then you will need to read their respective Privacy Notice. We take no responsibility (legal or otherwise) for the content of other websites.
NHS Your Data Matters Leaflet
PRIVACY NOTICE FOR PATIENTS UNDER 16 YEARS OF AGE
The surgery is currently working on producing a separate privacy notice and in the meantime please see the contents of the Suthergrey House Medical Centre Privacy Notice above.
If you are under 16 and concerned about your information or have any queries about your rights or any other matter relating to your information, then please contact the Data Protection Officer (Dr Smita Patel).
Shortage in Capacity of Clinical and Administration staff
The surgery is currently experiencing shortage of staff through unforeseen long term sickness absence.
Please be assured we are working very hard to improve the current situation and we thank you for bearing with us and for your continued support.
There are currently works taking place in the Surgery Car Park over the next few weeks (starting week commencing 09th July), so there is limited space available.
We apologise for any inconvenience caused.
Need Advice and Support when we are closed:
Try 111 rather than A&E
If you need to see a GP Out of hours please see link below for information and location of these services.
PATIENT ONLINE ACCESS
Need to order a prescription, book an appointment or view Health Records ?
This can now be done online. Please ask the receptionists or click on the link for Online Patient Access.
WATFORD EXTENDED ACCESS
GP appointments are now available 7 days a week in Watford and Three Rivers. Patients registered with a GP Practice in either Watford or Three Rivers can now make an appointment to see a GP on weekday evenings 6.30pm - 8.00pm and at the weekend, Saturdays 9.00am and 1.00pm and 3.00pm - 7:00pm, Sundays 9.00am - 1.00pm. Appointments for blood tests can also be booked on Saturday and Sunday Mornings.
Please note that during these appointments your health record may be accessed and viewed by clinical staff other than your GP or a GP at your practice.
Weekend Extended Access Information Poster
(Site updated 30/07/2018)